Not everyone has access to a car—whether you don't have a license or a disability is preventing you from driving. However, taking public transportation isn't easy unless you live in a major metropolitan area. If you need to get to a medical appointment, the best option may be non-emergency medical transportation (NEMT). Take a look at what this service is and if you qualify. 

What Is NEMT?

NEMT is a service provided for those who are in need of medical attention but aren't suffering from an acute emergency. This includes routine doctor's appointments, dental visits, vaccinations, dialysis, chemotherapy, and physical therapy. Some NEMT programs will also transport qualifying individuals to and from personal errands, such as grocery shopping and banking. 

Who Qualifies for NEMT?

Non-emergency-transportation services are designed for the segments of communities that are historically unable to provide their own transportation and suffer as a result. This includes senior citizens, disabled adults, children, people recovering from recent surgery or illness, and those who have a medical procedure scheduled in another state. 

In some states, NEMT services will only be paid for by Medicaid for those who have qualifying plans. People who don't qualify for government assistance will need to pay for their transportation services out of pocket, even if they have a private health insurance policy.

NEMT and Insurance

In most states, some private health insurance policies will cover non-emergency medical transportation services and others do not. Before you schedule a pickup for the day of your medical appointment, check the details of your specific policy with your insurance company. If they do cover the cost of the service, they may require that you use a particular transportation provider. 

Also, be sure to schedule your doctor's appointment first, since some transportation programs will require an existing appointment before allowing you to set up a corresponding pickup date and time.

If you or a loved one is in need of transportation for errands or medical appointments in the Pheonix metropolitan area, you can count on East Valley Rides. This reliable network of caring drivers and dispatchers offers prompt service to senior and disabled citizens. Visit their website or call (480) 238-4270 for more information on how to schedule transport.