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Renting space at a self-storage facility is a common step to take when you don’t have a lot of room on the property. They offer an assortment of features and ensure a quality level of protection. However, there are minor differences, which is why you should always ask the following questions. Learning as much as possible about a facility before signing an agreement is the easiest way to find the perfect fit. 

What to Ask a Self-Storage Facility Company Before Renting a Unit

What are your hours of access? 

While general operating hours usually provide an adequate amount of convenience, they don’t always account for those late-night trips before a family vacation or holiday gathering. Ask if they have an exclusive code that customers can use for 24-hour access. 

If you need to talk with someone directly, find out when they have a person at the desk. This will make it easier to plan ahead and determine whether they can best serve your needs.

Do you require storage insurance? 

self-storage

Storage insurance offers an additional layer of protection if your items sustain damage. However, the requirement for such a policy is different for each facility. They might leave it up to the customer or provide it as a part of the agreement. Finding this out beforehand will alleviate any concerns and ensure that the proper precautions are in place.

Are there climate-controlled units available?

Climate control is a special feature that allows you to set a specific temperature, complete with insulation that maintains a consistent indoor atmosphere. This is useful for items that are sensitive to humidity, such as antique furniture and priceless works of art. Not every facility has such an option available. Asking this question during the initial interview will reveal whether they can supply the necessary protection.

What’s your level of security?

Every storage facility is different in the way that it handles security. One might have a 24-hour video surveillance system with an electronic gate that prevents unauthorized access. Another might have a security guard who regularly patrols the grounds to ensure that there are no intruders. Finding out as much as possible will help to put your mind at ease.

 

If you’re looking to rent at a self-storage facility, reach out to South Main Mini Storage in Winston-Salem, NC. This locally owned company has been in the business since 2004 and is fully handicap accessible. Each of their storage units comes with 24-hour keypad access and undergoes constant surveillance. Call (336) 778-1313 to book a reservation or visit their website for additional information on their services. 

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