Whether you're in search of an internet provider to satisfy home or business needs, quality is crucial. If you think about how often you use internet-capable devices on a daily basis, you'll understand how important it is to make the right selection. The following guide outlines some top characteristics to look for when picking a service provider to ensure an optimal experience. 

What Should You Look for When Seeking Internet Service?

1. Optimum Bandwidth

Bandwidth is the maximum amount of data that can be transferred over the internet during a certain period of time.  Data is the information you send or receive over the internet.  Examples of data include but are not limited to emails, files, videos and photos.  Bandwidth is measured in megabits per second (Mbps). The more bandwidth provided, the quicker you reach the internet, exchanging your data faster.  With more bandwidth to share, more devices can be online at the same time without experiencing slowness and that dreaded thinking wheel. When it comes to average home use, bandwidth recommendations are 10 to 25 Mbps for downloads and 3 Mbps for uploads. If you run a business, you'll probably need at least 50 Mbps for downloads and 5 Mbps for uploads.  Make sure your devices are up to date.  Slowness is not always caused by lack of bandwidth, your device should be capable of handling the data it wants to send and receive..

2. Fast Speeds

While speed is often used interchangeably with bandwidth and is also measured in Mbps, it actually determines the maximum rate at which data is transferred.  Bandwidth simply gives you the size of pipe you can send and receive your data, you help determine the speed you send it. Speed factors include the number of devices using your connection, the environment of your home or business and the structure of your service providers network.  If you still have the first computer or tablet you ever owned, it might be time to upgrade.  Processors have gotten faster and quicker to handle larger photos and more robust websites.  Don’t put a clunky semi on your nice smooth race track and think it will work like a sleek sports car.   

3. Reliable Technology Support

Even the best internet providers run into issues occasionally. When this occurs, you want to have dependable customer support to figure out the cause of the problem and get your home or business back online. Under ideal circumstances, a customer service specialist should be available at all times to answer questions and address concerns. Quality support is especially important for businesses, which might face significant revenue losses if operations are interrupted.

If you need a reliable internet provider that meets and exceeds expectations, reach out to Jamadots. This trusted local provider has offices located in Brimley, Munising, Ontonagon and Watton MI, and is also known as the Hiawatha Telephone Company, Midway Telephone Company and Ontonagon County Telephone Company. They support homes and businesses throughout Michigan's Upper Peninsula that are in need of internet and phone service. Their team will walk you through the different available packages to help you find the best performance specs for your needs. They also offer 24/7 support. Visit the website to learn more about their current packages, and call (906) 387-9911 to speak with a friendly and knowledgeable representative.