Staying connected with customers, vendors, and other key parties is vital for small businesses to thrive. That's why a solid and reliable phone service system is a must. Without one, calls are missed, dropped, and improperly routed. Whether you're an entrepreneur at a start-up or the head of an established firm, ensure your telecommunication network has the following features.

What Phone Services Do Businesses Need?

1. Local Numbers

Having recognizable area codes helps establish a local presence that customers will feel comfortable calling. This also provides businesses with an extension of their brick-and-mortar foundation for clients who desire in-person service and shipping. Partnering with a local phone service company that can tailor communications networks in this way also gives firms the outreach they need to market to different neighborhoods.

2. Rollover Lines

This feature is a must-have so that businesses continue to receive calls when their primary line is busy. It is an essential convenience because it eliminates customers encountering busy signals after dialing. Rollover lines can also be set up to take after-hour calls, including on holidays and weekends when some companies may be closed. Business owners can maintain connections with clients even though they are not physically in the building. 

3. Enhanced Voicemail

Today's business phone services can also send voicemail messages to email. Because managers and employees rely on email to stay informed of company or department updates, this enhanced feature ensures that important messages are never missed. 

Throughout Michigan's Upper Peninsula, businesses of all types and sizes continue to rely on Jamadots for superior phone services. Based out of Munising, MI, this company is also known as Hiawatha Telephone Company and offers several telecommunication systems that can be easily tailored to a firm's unique needs. After consulting with a professional team member, they'll provide you with no-pressure recommendations on which features will deliver the most value. Visit the website for extensive information about their offerings for businesses. Call (906) 387-9911 to speak to a friendly and knowledgeable representative.