For today's small businesses, having communication channels that provide fast, reliable, and around-the-clock access is a must. Voice over Internet Protocol (VoIP) services deliver these features by allowing employees to make and receive calls over the internet. The technology can be used on mobile phones, laptops, tablets, and other devices. Here is what you need to know about VoIP phone systems and how they can benefit your company. 

How VoIP Systems Differ From Landlines

VoIP phone systems do not need the traditional copper wire that landlines require for operation. A broadband internet connection allows the technology to convert phone calls into digital transfers so that individuals can communicate with each other. While copper wire-based systems have been around for some time, the likelihood that companies will implement expansive upgrades to accommodate small businesses that want enhanced communications is slim.

VoIP systems also have the flexibility to deliver a variety of services beyond internet-based phone calls. They offer three-digit dialing, voicemail-to-email exchanges, and virtual receptionist arrangements. Landlines are typically not able to provide these features. Because landlines are established for office environments, there may be additional accessibility limitations for the growing number of employees who work remotely. VoIP setups provide this linkage via strong internet connections without concern about whether existing copper wiring placement is needed. 

Benefits of VoIP Services for Small Businesses

With VoIP phone systems, gone are the days of remembering codes and passwords to access standard landline equipment. Employees are able to use their mobile and computer devices to seamlessly place calls to customers, vendors, and other key players without cumbersome navigation. Forwarding calls to cell phones while away from the office on vacation presents the risk of losing important messages, but VoIP solutions prevent this problem. Now, access is fast, efficient, and reliable with features such as voicemail-to-email setups. 

Implementation doesn't require complicated installations and production downtime. As long as a company has a strong internet connection, VoIP is easily and quickly integrated. There's no need for additional fees to install a phone switch, which is needed for landlines. These switches are also sometimes prone to breakdowns and spotty access, which ultimately affects work production.

If you're a small business owner, consider elevating your operation with a VoIP phone system from Apex Telecom in Carmel, IN. This company provides expert integration services. Their internet-based telecommunications solutions are top-tier, and they provide customized features to accommodate your business's unique needs. From competitive rates and ongoing tech support to superior client service, you can count on these specialists for dependable VoIP access. Call (312) 600-7036 to learn more and speak to a friendly and knowledgeable representative about setting up a VoIP phone system.