A burglar alarm is the key component of a residential or commercial security system. The device will sound when someone forces entry into the property, so you can act quickly to remain safe. However, since this can be overwhelming and scary, here are a few steps you should take immediately after the alarm is triggered. 

What to Do After Your Burglar Alarm Goes Off

1. Follow Emergency Protocol

If you aren't sure why the burglar alarm went off, it's best to proceed as if there is an immediate threat. Your family or employees should already have an emergency plan in place regarding what to do in the event of a break-in. It should include places to hide within the property, exit routes for discreet evacuation, and meet-up locations to regroup.

2. Have Your Phone Handy and Know Your Password

The security monitoring system company will know when your burglar alarm is triggered. Representatives will call you to assess the situation, so have your phone on hand. If you suspect a false alarm, give the representative the alarm password, so they can turn it off. If you believe there's been a break-in, the security company will alert the local police department. Officers will come to the property to investigate the disturbance. The security company will let you know when officers have arrived. 

3. Help the Police Investigation

The police will let you know when it is safe to go back inside the building. If it wasn't a false alarm, you will have to participate in the investigation. This includes turning over security camera footage, answering questions about what you heard or witnessed, and filling out a police report.

For a burglar alarm to protect your home or business, contact the professionals at Action Security & Communications in Rochester, NY. For over 30 years, the company has been a reputable provider of alarm monitoring and security system installation in the Monroe County area. Learn more about the products online, and call (800) 445-1410 for a free consultation.