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Reliable home internet services are more important than ever. People use Wi-Fi to work from home, stream entertainment, and connect with loved ones. Your internet service provider (ISP) will be able to help if you experience issues, but you can also solve many common problems on your own. Follow these tips whenever you have trouble connecting.

How to Fix Common Internet Issues

1. No Connection

An inability to connect to Wi-Fi can be due to the network or the device. If it happens only on one computer, shut it down for a few minutes and then restart it. If no devices can connect, restart the router. 

This problem may also occur if there’s an outage in the area, so check with your ISP if taking these steps doesn't correct the problem.

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2. Slow Speeds

Slow connections often occur when too many devices are connected at once or the router isn’t strong enough. If you get a slow connection in just part of the house, move the router to a central location and elevate it away from any metal or concrete surfaces, which may block the signal. 

If the connection is slow everywhere, connect to the internet using an ethernet cable. If this helps, upgrade the router. If not, contact the ISP to discuss a plan with more bandwidth.

3. Lost Connection

In some cases, the internet can disconnect randomly. This can occur due to environmental conditions or issues with the router. For example, connections can drop during hours of peak use or when running the microwave. 

Appliances sometimes disrupt the signal, so moving the router away from the kitchen may help. If you have trouble during peak times, consider upgrading the plan. When the problem happens because the router constantly resets itself, it may be time for a new one. 

 

If you’re looking for reliable internet services in Orange County, NY, or northern New Jersey, contact Warwick Valley Telephone Company. WVT has been an active part of the community since 1902 and takes pride in offering quality options and friendly service. They sponsor Little League and the Winslow Therapeutic Riding Center. Visit the website to explore their packages, or call (845) 986-8080 to discuss your plan.

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