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As a high-speed internet user, there's nothing more frustrating than losing your internet connection. It can be a real hassle, especially when you're working from home or streaming your favorite TV show. Luckily, there are a few basic Internet troubleshooting steps you can take to get your connection back up and running. 
 

Finding The Source

The first step is to determine the source of the issue. Is it your router, your modem, or your internet service provider (ISP)? The easiest way to determine this is to check the lights on your modem and router. If the lights are off or flashing, then the issue is likely with your modem or ISP. If the lights are on, then the issue is likely with your router.
Once you've determined the source of the issue, you can move on to solving the issue. If the issue is with your modem or ISP, the best course of action is to contact your service provider. They can run tests on your modem and Internet connection to determine the issue and provide a solution. If the issue is with your router, there are a few basic steps you can take to solve the issue.


Troubleshooting Your Router

The first step is to reboot your router. This can often solve the issue and is the first thing your ISP will ask you to do. To reboot your router, simply unplug it from the power source, wait for 30 seconds, and then plug it back in. If this doesn't solve the issue, you can try resetting your router to its default settings. This can be done by pressing and holding the reset button on the back of your router for 10-15 seconds.

If the issue persists after resetting your router, it may be time to upgrade your equipment. Older routers may not be compatible with newer devices or may be unable to handle the demands of multiple devices. If you have a large household with multiple devices, upgrading to a newer router may be the best solution.

In some cases, the issue may be with your ISP or the wiring in your home. If you've tried all of the above steps and are still experiencing issues, it's time to contact your service provider if you haven’t already done so. 

If you're looking to upgrade your ISP in Warwick, NY, contact Warwick Valley Telephone Company. They offer a variety of internet and telecom services for residents and businesses in the area. Give them a call at (845) 986-8080 or visit their website today.
 

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