Internet service provides entertainment, help with work and school, and allows you to communicate with family and friends all over the world. When the Internet goes down, it can feel like a catastrophe if you lack the proper information. Below, find steps you can take if your Internet goes out. 

5 Things You Can Do If Your Internet Cuts Out

1. Check Your Cables

Hardware problems are often the cause of Internet outages. Make sure the cables are plugged in and the router is displaying the proper signals. You’d be surprised how often an outage results from something as simple as a cable coming loose. If this is the case, plug in the cable and wait a minute or two before trying to access your Internet service again. 

2. Perform a Scan

Check other devices to see if they’re also experiencing issues connecting to the Internet service. If only a single device is having problems, the issue might be stemming from a virus. Performing a scan will help you determine whether your computer is infected. If so, you can take steps to remove the virus yourself or consult with a computer professional for more information. 

3. Restart Your Modem

Performing a hard reset on your modem often fixes problems with the Internet service and outages. Locate the power cord on your modem and unplug it. Wait a few minutes before plugging it back in. It may take a moment or two before the modem is back online again. If the problem persists, contact your Internet service provider. 

4. Clear the DNS Cache

The DNS cache stores web addresses as you browse the Internet. In some cases, addresses may become outdated, which causes issues when you visit the same websites again. If some websites are failing to load, this could be the root issue. Clearing the cache removes outdated addresses and enables you to easily access the websites. 

Warwick Valley Telephone Company provides reliable Internet service to customers in Warwick, NY. As a trusted telecommunication company for more than a century, they have built a reputation for excellent customer service. They can help you secure the best high-speed Internet for your needs, including different packages designed with their customers in mind. They also provide home phone service for both local and long-distance calls. Learn more about their Internet packages by visiting the website. If you have questions, call (845) 986-8080 for more information.