When your vehicle gets stuck somewhere – in a ditch, mud, snow bank, etc. – a winch-out service will pull it out for you. Towing services like Heinrich Collision in Hilton, NY, have the truck and tools necessary to provide winching. Learn more about the service so if you ever need it, you’ll know what to expect and what you need to tell your tow team when you call them.

A Towing Guide to Winching

What It Is

A tow truck has a heavy-duty cable that’s attached to the truck on one end with a hook on the other end. They’ll attach the cable to your vehicle with the hook in a safe spot that won’t damage your car – or that will limit damage as much as possible. They’ll then pull the cable up towards the truck using a powerful motor. This will pull your vehicle out of where it’s stuck onto the paved, flat surface that the truck is parked on. If your vehicle is in good condition, you can drive it away. Otherwise, they can tow the vehicle to an auto shop for service.

If your vehicle is in a location or position that it can’t be winched out, then you’ll require a recovery. This is more involved and will cost more. For example, you’ll require a recovery if you got your vehicle stuck somewhere far away from a paved surface, or if the vehicle has flipped and needs to be overturned before it can be winched.

What to Tell Them

When you call in for this service, have some information prepared. They’ll want to know where you are stuck. Provide an address or information about close-by cross streets or other landmarks. They’ll want to know how far away you are from a paved surface and why you got stuck. Tell them how many tires – and which ones – are on the ground and whether you’ll need additional services – such as towing – after the winch-out.

The highly trained towing professionals at Heinrich Collision are here to help when you’ve been stranded, stuck, or had an accident. They offer complete 24/7 towing services, winching, and auto repair. To make the process as easy for you as possible, they’ll communicate with your insurance company on your behalf and tackle your repairs with efficiency. Contact them online or at (585) 392-7800 to request a service.