Commercial refrigeration appliances must work 24/7 to offer ice on-demand for everything from shave ice to lattes. That’s why you should learn when these appliances need professional attention to prevent damage. Here are four ice machine problems that require expert repairs.

When to Get Ice Machine Repairs

1. Interior Water Leaks

If you open the ice machine door and spot pooling water, the evaporator may be clogged with sediment, or the condenser could need attention.

If you spot larger than normal cubes or chips, a leak may be contributing more water that results in extra big ice pieces. These unusual sizes may block the evaporator and hinder the machine, which requires attention from commercial refrigeration professionals.

2. Exterior Water Leaks

When walking up to the ice machine, you may spot water puddling on the floor around the base of the appliance. This leak could be the result of a tilted floor directing water away from the tray or a misaligned funnel and basin. The water supply hose might have a kink or hole and require replacement to stop the leak. 

3. Bad-Tasting Ice 

Ice should have no smell or taste. If you don’t regularly clean the water intake lines and swap out the filters, you may notice an odor emanating from the ice cubes.

Businesses with hard water that contains minerals like iron, calcium, and magnesium are more likely to produce ice that tastes and smells metallic. Hire a commercial refrigeration team to perform regular maintenance on the ice machine to keep the filters working efficiently, which will mitigate these flavors and smells.

4. No Ice

If the water entering the appliance is above 32 degrees F, it won’t form ice. Instead, you may find the cube section of the machine full of tepid or cool water. Gas leaks or compressor issues could be at the heart of this problem as both are key cooling elements.

When you need commercial refrigeration repairs, contact Aloha State Services in Honolulu, HI. The expert crew has been in business for over 27 years and offers a 100% satisfaction guarantee on all their services. Call (808) 832-2622 to make an appointment, or visit the website for more information on their offerings.