These days, it isn’t unusual for homeowners to have packages stolen from their front porch. So-called “porch pirates” will sometimes even follow delivery trucks so they can steal items immediately after delivery. Homes without security cameras or other security features are common targets. If you get a notification that a shipment was delivered and it isn’t there, here are a few steps you should take.

3 Steps to Take If Your Package Is Missing

1. Look Around

Not seeing your package right away when you open the door doesn’t automatically mean it was stolen. Delivery people will sometimes put boxes on back porches or near bushes to minimize the risk of theft. 

They may also deliver your package to your neighbor by mistake. Some delivery companies also include a picture or notes on where they left it. Use this info to double-check the area around your home.

2. File a Claim

If you still can’t find your package, you’ll likely need to file a claim. Start by contacting the retailer, as many are often willing to either issue a refund or send a replacement item. 

Sometimes, you’ll need to file a claim with the shipping company instead. If these options don’t work, you may be able to use your credit card’s purchase protection features to get a refund.

3. Install Security Cameras

To prevent future incidents, install security cameras near your front door. Smart security systems link to your phone to provide instant alerts when someone is near the door. This serves as a powerful deterrent for thieves who don’t want their faces recorded on video. It also lets you know right away when a delivery has been made and where the item was placed.

Whether you need a security camera for your front door or a complete home security system, you can count on Robblee’s Total Security in Tacoma, WA. Providing locksmith and home security services since 1918, their expert team is held to the highest standards to ensure you get working solutions for your property. Visit them online or call (253) 627-5448 to learn more.