Casters take a lot of wear and tear, especially in a manufacturing or warehouse environment. If your business needs a regular supply of casters, wheels, or other parts, a reliable supplier will prevent slowdowns and increase efficiency by ensuring dependable access to high-quality components. Before choosing a supplier, interview several companies, and be sure to ask the following questions.

5 Questions to Ask a Caster Supplier

What Can You Do for Us?

A wide variety of casters and great prices is important, but other factors might be much more relevant in the long run. As with any supplier, you want a company who will proactively look for solutions to your issues and be available at any time to help address emergencies.

How Will You Help Our Business Grow?

The best parts suppliers do much more than simply delivery products and should be able to articulate how they add value to your company. Find out how they’re working to improve their customer service, streamline supply chains, and what new features they plan on adding in the future.

How Stable Is the Supply Chain?

Globalized supply chains give businesses access to a broad range of products, but they also mean that a bankrupt company halfway across the world can cause serious problems. Ask each supplier how confident they are in the long-term viability of the companies they work with, and their response to challenges when they do arise.

Do You Have References?

A reputable parts supplier should be happy to supply a list of references. After receiving the list, take the time to contact each of the companies and ask questions about their experiences with the supplier in question.

What Is the Pricing Structure Like?

In addition to the cost per unit, you might also be responsible for shipping, packaging, and other expenses. The supplier you choose should be able to clearly explain their pricing structure, including any discounts you might receive for buying in bulk.

No matter your application, Casters, Wheels and Industrial Handling Inc. of New York has the perfect mobility solutions for you. With an extensive list of casters and a team of experienced experts who will help choose the ideal product for your needs, they provide parts for businesses in almost every industry. Follow their Facebook for more tips and advice, and call (631) 650-0500 or visit their website to request a quote today.