Depending on the size of your business and the needs of your operation, you may want to invest in a cloud-based phone system. This cutting-edge technology enables you to communicate via internet connection, increasing your company’s productivity and lowering your phone bill. To help you figure out whether you could benefit from this type of phone system, ACC Telecom in Columbia, MD, has developed a short guide to understanding how this technology differs from traditional phone lines.

Traditional Phone Services

In the past, homes and businesses have both depended on traditional phone systems to conduct daily conversations. Each caller must install a landline and pay for phone service on a monthly basis. Usually, calls made in your local area are free, and long-distance calls are available at a higher price, either by paying per minute or purchasing a plan at a reduced rate. These phone systems have always relied on physical wires connecting individual callers to grids and service providers.

Cloud-Based Phone System

Over the years, telephone technology has extended into the digital realm. This means businesses can conduct all their voice communication over the internet. Calls can now be made directly from one computer to another, either by using a specially designed phone or a headset. Since cloud-based phones rely on internet access, it is crucial to have the highest speed available to ensure call volume and clarity.

Cloud-based phone systems are becoming more popular and affordable as the technology becomes more accessible. To learn more about ACC Telecom, call (410) 995-0101 or visit them online to see a complete list of products and services.