In today’s fast-paced business world, being connected to employees and clients is essential. Many companies are switching to cloud phone systems to make sharing information easier than ever. As the leading provider of business phone systems in Columbia, MD, ACC Telecom understands that many people have questions about their services, so they offer this helpful guide to how cloud-based technology improves workplace efficiency and productivity. 

Reliability

If your phone system goes down for a few minutes, it disrupts productivity and can result in lost sales; however, cloud phone systems rarely experience outages. These systems are reliable because their components are not housed in a single place like a traditional VoIP system; instead, cloud-based systems have multiple servers in several geographic locations that act as backups in case the primary server malfunctions. 

Accessibility

One of the biggest reasons why cloud phone systems have become so popular is because they don’t depend upon the user’s location. You don’t have to be at your desk to be available in the office—as long as you have a reliable internet connection, you can use a cloud-based system. This equipment is ideal for people who work from home or want to be connected to their office’s phone system while they’re on the go. 

Versatility

Cloud technology makes it easy to work from anywhere, but it can also improve communication within your company. If you’re the type of employer who likes to have the whole staff connected at all times, cloud phone systems make it easy for employees to reach one another, no matter where they are. Your accounting office can easily contact the customer service team, even if they’re miles apart, increasing the efficiency of interoffice communications. 

If you’re ready to upgrade to a cloud phone system that improves office efficiency and client services, contact the professionals from ACC Telecom to discuss your company’s needs. Call (410) 995-0101 or visit them online to learn more about their telecommunications equipment and services.