In today’s high-tech business environment, a reliable phone network is still considered an essential. Installing a new business phone system is a worthwhile investment in your company, making your team more accessible to customers and each other. Below, the experts at ACC Telecom in Columbia, MD, share a few signs it’s time to upgrade to a new phone setup.

How to Tell You Need a New Business Phone System

Increased Call Volume

If your current setup frequently drops calls and results in long hold times for customers, it’s no longer enough for your company’s needs. Many new business phone systems make it easier to connect callers to a staff member quickly, minimize lost calls, and improve sound clarity and volume. Since these systems are also scalable, it’s simple to expand the network as your team grows.

Insufficient Features

The introduction of the voicemail inbox made returning missed calls easier, but that’s not enough in this fast-paced world. Today’s VoIP phone systems support a broader range of features than basic phones. Capabilities such as teleconferencing, call forwarding, and “follow me” help your team stay connected, no matter where they are. If you need to provide phone lines for remote workers, digital business phone systems allow you to assign individual numbers and voicemail boxes without the cost of installing physical lines.

Office Relocation

Moving to a new location is an ideal opportunity to re-evaluate your company’s telecommunication needs. Modern commercial spaces are often equipped to handle VoIP installations, so why spend money on physical lines and number transfers? 

Consolidated Office Communication Systems

If your business has multiple locations, you may have individual phone systems for each office. This setup is expensive and inefficient for firms of all sizes. Protect your bottom line and consolidate your company’s communications by taking advantage of cloud-based technology. All the equipment is powered by a central computer, so there is only one system to maintain. 

A reliable business phone system is the key to your company’s success. Upgrading to a digital setup ensures your team will always be connected. If you’re ready to invest in new equipment, then turn to ACC Telecom. With nearly 40 years of experience in the industry, they have the products and expertise to meet your company’s needs. Call them at (410) 995-0101 to schedule a consultation, and visit them online to learn more information about their cloud-based and VoIP phone systems.