You don’t want your business to suffer because of a power outage or a missed phone call. With cloud phone systems, you’ll sleep well at night knowing you have a reliable and efficient method of communication. ACC Telecom in Columbia, MD, provides business owners the most secure telecommunications services. Below, they discuss a few key features cloud phone systems have to offer.

5 Characteristics of Cloud Phone Systems

1. Disaster Recovery

Even if the phone lines are down, cloud phone systems will continue to take incoming phone calls and route them to the appropriate individuals. You won’t miss a call or a business opportunity because of a power outage. The disaster recovery system comes pre-programmed, so there’s nothing you need to do to activate it.

2. Simple Setup

The IT department of your business won’t have to worry about installing and maintaining your cloud phone system since it’s managed by the provider. This frees up your team to handle more important business-related tasks. 

3. Video Conferencing & Calling

Cloud systems offer virtual office meetings and audio conferencing features. You can meet with someone regardless of physical distance, making communication and collaborative decision-making easier.

4. Increased Data Security

The provider of your cloud system must follow strict ISO security standards, which keeps your information safer than it would be with a standard phone service. You don’t need to update your security system to ensure your information is protected.

5. Advanced Voicemail Options

With cloud phone systems, you’ll have voicemail-to-email and voicemail-to-text transcription options. They also feature visual voicemail, which enables you to listen to your voicemails from a desk phone, cell phone, or computer.

Could you or your business benefit from using cloud phone systems? Give ACC Telecom a call at (410) 995-0101. For almost 40 years, they’ve provided the Maryland and D.C. area with award-winning telecommunications services and world-renowned products. They aim to offer the best voice and data communication solutions at competitive prices along with unrivaled, personalized customer support. Visit them online to learn more about how they can make communication easier with their business phone systems.