The demands of the digital workplace continue to require new and innovative telecom services. Phone systems, specifically, have a variety of options, with SIP trunks being a popular alternative to traditional lines. However, it all depends on what your business requires, and the staff at ACC Telecom in Columbia, MD, want to explain the differences between these phone systems. This will ensure you make the right choice when selecting one for your office.

SIP Trunk vs. Traditional Phone Systems

SIP Trunk

SIP—session initiation protocol—trunk phone systems function through the Internet, similar to VoIP phone systems. They operate, send, and store information on the internet, which serves as the highway connecting phones in the system around the world.

A major difference between SIP and other phone systems is that users can send voice, data, and video in high-definition to anyone else on the system, regardless of where they are. This is extremely useful for companies that deal in multimedia and have a remote workforce. A downfall of SIP is that it can be challenging to set up and manage, so companies will either need a qualified in-house IT team or third-party telecom management service. Also, because this kind of system functions over the Internet, a solid connection is required.

Traditional Phone Systems

Traditional phone systems are based on hard lines wired into a building system. Users plug their phones directly into them and communicate via messages sent between the lines. While this is a reliable method, it doesn’t carry too much flexibility or potential for customization. Traditional systems can’t share multimedia, and features are limited to voicemail and caller ID. However, they’re stable, so if your business doesn’t require the bells and whistles of SIP features, or if you already have CAT3 cabling in your building, then a traditional system may be best.

If you’re looking to upgrade your phone system, turn to ACC Telecom. They offer a variety of services ranging from surveillance systems to cloud PBX and phone services, and are committed to ensuring businesses have digital services they can rely on. Call (410) 995-0101 today to speak with a representative and visit their website and Facebook page to learn more.