Originally designed to deter crime, settle disputes, and protect anyone on the premises, a surveillance system is critical for any business, no matter the industry. However, like any technology, you can't just have it installed on-site without following additional steps. Because it's used for monitoring and recording the workplace, you should follow a few guidelines when implementing it. 

Do:

Provide a clear, accessible policy.

Employees should know how, when, and where they're being monitored. You need to provide a policy that specifies where every camera is placed. Not only is this essential for legal purposes, but it can also motivate team members to conduct themselves properly on the premises. Put this information in your employee handbook so that new hires are aware of it.

Explain the purpose. 

Beyond addressing the location and duration of the equipment, the policy should specify the reasoning behind the surveillance system. For example, make it clear if the equipment is used to prevent theft, harassment, and any other sort of misconduct. This will show employees that you're keeping them safe.

Don't:

Infringe on employee's privacy. 

Surveillance cameras are usually limited to entrances and common areas. Larger personal offices often have them as well. However, they're not usually set up in closely confined private spaces, like cubicles. 

They shouldn't be set up in locker rooms or bathrooms. Having a clear policy will help you determine if any equipment has a legitimate reason to be set up in a specific location.

Give access to everyone.

Finally, having a system won't mean much if you can't refer to it when necessary. The system should be connected to some sort of data storage. This can be on-site or on the cloud. Many businesses use both solutions to stay protected.

The data should be secure and only accessible to a few employees, like administrators and relevant IT staff members. Include this fact in the written policy. You don't need to specify who the list includes; just reassure employees that their privacy is protected and only accessed by authorized personnel. 

If your business needs a surveillance system, get in touch with ACC Telecom. Located in Columbia, MD, they've provided reliable security and telecommunication services throughout the region for more than 40 years. They offer cloud-based camera systems that allow for live monitoring, encrypted storage, and mobile access. Learn more about their surveillance options on their website. If you have any questions, call (410) 995-0101.