Voice Over Internet Protocol (VoIP) is a technology that transmits voice calls and multimedia communications over the internet instead of traditional phone lines. Many businesses use VoIP to enhance productivity, reduce costs, and improve the customer or patient experience. Similar to cloud computing, it can streamline IT operations and provide advantages traditional communications methods don’t offer. Here are three benefits of VoIP phone systems for healthcare providers. 

Guide to VoIP for Healthcare Providers 

Cost Savings

Hospitals and other healthcare facilities can save a significant amount of money choosing VoIP instead of multi-zone PBX paging systems. They can also seamlessly transfer calls from one facility or department to another without staff operators. This allows medical providers to allocate funds to more crucial areas.

Remote Communication

VoIP phone systems make it significantly easier for medical professionals to communicate remotely. With this technology, rural practitioners can collaborate with colleagues hundreds of miles away on patient cases. This is particularly important when a patient has a complicated issue and cannot safely or quickly be transported to a larger medical facility. Colleagues can also communicate easily between facilities or within the facility grounds. Remote communication isn’t new, but VoIP makes it easier, less costly, and more secure. 

Patient Experience

Patients are the most essential aspect of any healthcare operation. Making their experience as pleasant as possible is second only to providing top care. With VoIP communications systems, providers can implement more convenient and user-friendly phone systems. This can include self-service options for billing and scheduling, as well as seamless automatic transfers to route callers to the appropriate department.

If you’re a Maryland or Washington, D.C., business owner, turn to ACC Telecom for comprehensive, quality communications solutions. From VoIP phone systems to IP security camera systems, this local phone and security systems provider has been one of the area’s best since 1979. Call (410) 995-0101 to speak with a friendly team member or visit their website to learn more about their services.