While businesses of all types benefit from VoIP phone systems, they are particularly essential to the hotel and tourism industry. Hotels of all sizes and all over the world can experience improved function by installing one of these systems. Understand the unique benefits they offer in this industry to decide if it’s right for your hotel.

Benefits of VoIP Phone Systems for Hotels

1. Lower Costs

Traditional phone systems come with high costs such as building cable infrastructure and hiring someone dedicated to PBX. VoIP phone systems, on the other hand, offer lower calling fees and minimal maintenance and repair requirements. The upfront costs are minimal, and you’ll enjoy either unlimited calling or low minute rates.

2. Improved Customer Service

Cloud phone systems carry out a wide range of tasks including auto attendants, custom hold music, click-to-call options, mobile apps, and connections to out-of-office staff. These features provide a better, more streamlined experience for the consumer while ensuring that a call never goes unanswered.

3. Boost Staff Productivity

By making things easier for the staff, hotels can experience better productivity. Maids, for example, can report the status of a room or check on the “do not disturb” status of the room. A PBX exchange makes it easy to set up caller groups so one call can be sent out to the entire group at once, such as if the front desk needs to notify the cleaning staff of an update.

When you’re ready to upgrade your business phone systems, VoIP is the smart and economical choice. ACC Telecom is the foremost provider of VoIP phone systems throughout Columbia, MD, and the state of Maryland. Since 1979, they have kept up-to-date with the latest technology to ensure effective communications. Their customer support team offers perks such as a free help desk, 24/7 emergency service, and a 90-day satisfaction guarantee. Learn more on their website and call (410) 955-0101 to discuss your hotel’s needs.