Open-source software is quickly becoming the modern trend for businesses. It offers plenty of benefits, which is why companies turn to it as a viable alternative to its more expensive proprietary counterpart. If you have digital or cloud-based phone systems, consider switching to open-source software for the reasons below.

Why Should You Use an Open-Source Software for Your Phone System?

1. Provide More Control & Security

Open-source software allows for thorough customization because of unrestricted access to source codes. You have more control over your phone systems, adding and removing functionalities and third-party integrations as you see fit. If you lack people to do it, there’s available support for the program’s modification, especially one that has an active community of developers.

It’s also the reason why it’s more secure. Many individuals, often unrelated to each other, explore, scrutinize, and review every line of the code thoroughly for vulnerabilities and issues. Doing so makes the software more resilient and resistant to malicious attacks. This means that it is continuously evolving into something more efficient and less prone to bugs.

2. Offer Unmatched Flexibility

Another advantage of choosing open-source software for phone systems is its flexibility. Proprietary programs leave little to no room for changes and come with undisclosed limitations. You only discover them after you purchase and start using them. Apart from the cost, you are also locked in for a certain period and with particular technologies. Your recourse is to stick it out to make your investment worth it or switch to open-source software and enjoy the flexibility it affords through interoperability.

3. Save Money

Cost savings is a primary motivation for businesses to use open-source software for their phone systems instead of proprietary counterparts. Most open-source products are free to download, and even if you have to spend on equipment and external support, the overall costs still end up significantly lower. They do away with monopoly pricing and excessive licensing fees, allowing you to invest the money somewhere more productive for your company. As such, you are not vulnerable to raised vendor prices as you have better control over your software options.

The same goes for maintenance, as you no longer have to spend as much with tech or IT support because help comes at a lower price tag. Oftentimes, this is at no additional cost.  

Do you need help finding the right software for your phone systems? Trust the experts at ACC Telecom. Headquartered in Columbia, MD, they’ve offered a range of telecommunications equipment and solutions, including phone services, for businesses throughout the mid-Atlantic region since 1979. Call (410) 995-0101 today or check out their website to learn more information.