Telecommunications and various phone systems have come a long way since rotary phones. New technologies are continually being integrated into telecom systems in the cloud and on our devices. Cloud phone systems and Voice over Internet Protocol, or VOIP, systems have many features that boost productivity in the workplace. Below, learn how these systems can help boost business productivity. 

How Cloud Communications Boost Productivity

1. Eliminate Extra Business Phones

With cloud phone systems, there is no need to have two separate devices for personal and business communications. A simple app allows any phone to make or receive calls from an office number. Work contacts are easily accessible, and transferring calls to coworkers is a simple process, as well, which is especially helpful for remote employees.

2. Speed up Response Times

Text messaging is the preferred form of communication for business. VoIP systems have applications that allow messages to be sent directly to the office phone. The point of texting is that responses are quick. Getting texts sent directly to the office’s computers or mobile devices eliminates any delay caused when employees are unavailable.

3. Improve Phone Records

Many cloud phone systems offer call recording via a USB input. This means any call can be used as a record of a phone meeting or as a training tool for new hires. It’s a smart way to monitor customer service phone calls, too, and every call can be stored safely in the cloud.

4. Save Money

The top benefit of increased productivity is increased profits, so when billing is simplified with a less expensive system, you will reap the benefit. Cloud-based phone systems eliminate both landline charges and long-distance fees so that your money can be better spent on other areas of your business.

5. Facilitate Collaboration

Conference calls with a landline business phone system require multiple steps for every participant to join the conversation. With cloud phone systems, everyone can jump on the call with one click. This enables better communication and streamlines collaborative efforts by employees.

Is your business ready to increase productivity and increase savings on telecommunications? If so, ACC Telecom is ready to provide you with a cloud phone system to keep your workplace running efficiently. Based in Columbia, MD, these tech professionals can connect you with VoIP phone systems, telecommunication equipment, and security cameras. Visit their website for more information or call (410) 995-0101 to speak with a team member. Follow them on Facebook for news and updates.