Although telephones remain a vital part of the workplace, traditional wired systems present several disadvantages to business owners. Given these drawbacks, many companies have transitioned to VoIP phone systems, also known as Voice over Internet Protocol. Rather than relying on a fixed telephone line, professionals can use these systems to communicate via an Internet connection. If you’re looking to take your business telecommunications to the next level, below are a few reasons why you should switch to a VoIP phone system.

5 Ways VoIP Outperforms Traditional Business Phone Systems

1. Cuts Costs

Buying and installing traditional business phone system equipment can be expensive. In addition, these options can carry high rates for many standard workplace services, such as long-distance calling and conferencing.

Since VoIP systems do not have to be tethered to a fixed connection, they are much more affordable to install. Long-distance calling and conferencing are also less expensive when they’re directed through Internet connections.  

2. Refines Functionality  

VoIP typically comes with many built-in capabilities that are not available with fixed systems, including automatic call answering, forwarding, and recording. These features can make the workplace much more productive. For example, intuitive call routing can help administrators spend less time routing and redirecting incoming calls.

3. Maximizes Mobility

VoIP makes it possible for calls to go beyond the office. For example, an employee can download the phone system’s mobile app to their cell phone, allowing them to stay connected when they’re traveling or working from home.  Advanced systems may also convert voicemails to e-mail messages or offer SMS texting support to make communications more mobile.

4. Streamlines Scalability

When you grow your business and hire more employees, your phone system will also need to expand. This growth, however, can be costly and cumbersome when using a traditional set-up. By contrast, VoIP can allow you to add or remove phones without having to uproot the entire system.  

5. Offers Outage-Proof Operation  

A common concern about a VoIP phone system is that all communications will cease if there’s an Internet or power outage. Fortunately, many companies can mitigate this risk by implementing backup solutions. For example, some systems can automatically redirect incoming customer calls to cell phones during an outage.

Switching from a traditional business phone system to VoIP is simple when you’re an ACC Telecom customer. Providing comprehensive telecommunications support to companies in the Columbia, MD, area, this provider will introduce you to advanced technology that’s easy to use and affordable to operate. To learn more about their VoIP phone systems and security camera solutions, visit this telecom company online. For estimates or installation requests, call (410) 995-0101.