What is Smart Working?

Smart Working isn’t necessarily a new concept, but it has gained a lot of attention since Covid-19 hit and many businesses were forced to work remotely.  Smart Working eliminates the ”M-F, 9-5” business concept that can eat away at your soul by offering more flexibility with working environments and working hours. 

Studies have shown Smart Working increases efficiency, employee productivity, and leads to an overall happier staff.  It’s also being used as an incentive to attract lead talent. Counter protesters say Smart Working benefits employees, not management, but that is a misconception.  If you’ve hired someone that you can’t trust to work remotely, then you’ve hired the wrong person.

Smart Working starts with the right technology and tools.  Implementing a VoIP phone system, like 3CX that is a mobile-first PBX software, is definitely a first step.  Your employees will feel empowered to work anywhere, at any time with mobile apps, softphones, desktop & web apps, integrated video & web conferencing, chat, SMS texting, and more.  Management can monitor employees in real time with integrated call recording, advanced call reports, queues, web clients, internal chat, online management portal, and more.

Continuing reading about Smart Working options, benefits and myths.

ACC Telecom has been serving the B2B telecommunications & surveillance community since 1979, and our top 5 technicians have a combined 80 years of experience--and that's just with their time at ACC.

ACC Telecom is consistently ranked in the top 10% of Cloud PBX providers and is a 3CX Titanium-level Dealership. ACC offers 2 flavors of Cloud phone systems, 2 flavors of geo-redundant SIP Trunks, 3CX cloud & on-premises solutions, ESI digital PBX, cloud and on-premises surveillance systems, and so much more.

To learn more about ACC's products or services, please visit our website or contact us directly via call or text at 410-995-0101.