Dealing with a laptop, notebook or tablet issue is frustrating, especially when your laptop fails when you need it the most. Turning to a trusted laptop repair expert resolves problems quickly so that you can get back to work. Here, the computer team at Microworx in Rochester, NY, answers a few questions about laptop repair to help you decide the best course of action when your device stops working.

What to Know About Laptop Repair

I Think I Have Lost Some Files, Can You Recover Them?

That depends on the nature of the problem. If it’s a virus or software related issue, many times, the data can be recovered. If, however, there is a mechanical issue with the drive, it may be hard retrieving the data.

Can a Cracked Screen Be Repaired?

A cracked screen can usually be replaced. Due to differences in laptop screens, the technician will need to order one specific to your computer. Once in, repairing it is a simple fix that shouldn’t take more than a few hours.

What Should I Do If My Laptop Has a Virus?

First, try running your antivirus software. If that doesn’t resolve it, immediately shut down the laptop. Don’t attempt any further repair on your own, as doing so could potentially spread the virus. A laptop repair shop has the tools to remove a virus without causing further damage to the computer.

My Laptop Worked Fine Yesterday, but now I Can’t Turn It on. What Could Be the Problem?

There could be a couple of factors causing this issue. The most common one is a bad battery or power connection (often called the DC jack).  A repair shop can replace the battery quickly, but the DC jack is more difficult. In more extreme cases, there could be a failed component within the laptop. The only way to determine the problem is to have a certified technician assess it and make a recommendation on the best course of action.

Many problems can lead to laptop repairs. Turning to a trusted computer repair shop will get your laptop back in working order. For the most reliable laptop repair in the area, turn to Microworx. They have a solid reputation backed by 25 years of experience and outstanding customer service. Call them at (585) 271-0050. Visit them online for more information.