A clean, well-maintained business is appealing to clients and employees alike. Your janitorial services are essential to achieving a hygienic workplace. If you're wondering whether it's time to hire new commercial cleaning services, consult the list below.

How to Tell if You Need a New Janitorial Service

1. Inconsistent Results

Perhaps the largest red flag is inconsistent or unsatisfactory results, especially if your employees or clients are voicing concerns over hygiene or the appearance of the office. A cleaning company should meet your expectations and provide every service included in your package or contract. If they're leaving behind dust, grime, or garbage — or if they're skipping details like wiping desks or blinds — bring your concerns to their attention. If services don't improve and remain inconsistent, it's time to switch.

2. Lack of Communication

You should be able to reach your janitorial staff fairly easily in case of an urgent need, and they should respond to requests or concerns within a reasonable timeframe. It's also ideal if they proactively ensure customer satisfaction or suggest additional services to address unmet cleaning needs in your office. 

Solid communication shows they're invested in their clients and their work. Limited or difficult communication could indicate an over-booked schedule, poor time management, or similar issues that could impact the services you receive.

3. Service Changes

Commercial cleaners are meant to free up time and energy for you and your office to focus on business at hand. It can be time-consuming or stressful when your janitorial service continually changes the terms, services, or pricing offered in your contract or package. If your current commercial cleaning services don't meet your budget or cleaning needs anymore, it's probably time to hire another janitorial team.

If you need alternative janitorial services, consider PWC The People Who Clean in Honolulu. Serving each island with a team of experienced cleaners for over 40 years, they'll create a custom package for your business to ensure exceptional results. Explore their commercial and residential options online, and call (808) 521-6307 for a complimentary quote.