Whether you're moving away for college or relocating for a new job, staying in touch with family can be difficult. Thankfully, features like video chats have made long distances feel shorter. Video calls are available on many smartphones as well as computers, and depending on the model, you likely won't even need a computer upgrade. However, if you have aging parents or grandparents who aren't as comfortable with technology, maintaining this line of communication can be a challenge. Here's a closer look at how to help them acclimate to this trend.

What Are the Benefits of Video Chatting?

While phone calls are still a great way to keep in touch, the combination of video and sound often feels more reassuring. This is particularly true if you used to see each other regularly. Your senior loved ones will enjoy seeing you and your little mannerisms much more than just hearing your voice. 

Being able to read body language is also useful. If anyone is going through a difficult time, the other person can pick up on it more easily and find a way to offer comfort or help if they can.

What Issues Do Seniors Commonly Have?

Since many seniors aren't as technologically savvy as younger generations, getting a video chat to work can be a chore. If they have a laptop, iPhone®, or another device with this feature, it's much easier to troubleshoot in the moment. 

Otherwise, getting the right computer upgrade, such as a camera and the necessary app or program, can be an obstacle. Walking them through the right products and installing them can be difficult, especially if you've already moved away.

How Can You Help?

The simplest step is to get your parent or grandparent a device that doesn't need any computer upgrades. Many Apple® devices and computers already have a high-definition camera and video chatting software embedded in them, such as the popular FaceTime® app. While this feature is available on Apple laptops and desktop computers, if you have relatives who really aren't inclined to use a computer, a mobile device like an iPhone or iPad® may be best. Not only are they lighter and therefore more portable, but they're also often more intuitive to navigate. 

After you have the right device, all that's left is to make time for them to get the hang of it. These mini-troubleshooting sessions can be a bonding experience on their own, provided everyone has the patience for it. Before you know it, you'll be waving at each other and catching up on family news.

For powerful Apple products that make video chatting user-friendly, stop by Experimax Canton in Michigan. They're trusted throughout the Metro Detroit area for high-quality, certified, pre-owned Apple devices. Whether you choose an iPhone, iPad, iMac®, or MacBook®, they'll offer a one-year limited OEM warranty and financing options. If you already have one of these devices and need a computer upgrade or repair, they're your one-stop shop with a 90-day repair warranty. Learn more about the store inventory on their website or by calling (734) 927-4047.