To access the internet wirelessly from home, you must have a router. This device directs online traffic by forwarding data packets from one computer network to the next, enabling you to browse the web, stream music and videos, send and receive emails.

How to Tell When You Need a New Internet Router

1. No Internet

If the router suddenly stops providing online access, it likely needs to be replaced. Your device's operating system may indicate zero or only limited connectivity. When this happens, make sure all the wires and connections to the router are correctly seated. If you still can't log on, try doing so using a different device. If neither one works, try powering the router off and back on again, wait five minutes and try to sign online again. If you still can't, it's a good sign that the fault is with your router.

2. Slow Transfer Speeds

You may also experience slow upload or download speeds when the router is failing. This will be apparent when it takes much longer for web pages to load, or you experience frustrating delays in games, browsing, or streaming activity. 

3. No Lights

If you're having trouble accessing the internet, check the activity lights on the router. These blink on and off every few seconds to indicate connectivity. If you don't see this type of activity, unplug and re-plug the router to see if the lights return to normal. If they don't, it could mean the device is inoperable.

If you have Managed Wi-Fi service through Delhi Telephone Company (DTC), they are available to help troubleshoot your connectivity concerns. It is important to contact DTC if you experience issues with your managed Wi-Fi service, resetting or unplugging can erase important information used in the troubleshooting process. 

If you need a new router, contact Delhi Telephone Company in Delaware County, NY. They can supply you with a managed router as part of a service agreement. This friendly, reliable, and customer-focused team is also intimately engaged in the local community. Learn more about their bundling options for internet, phone, cable, and home automation and security on their website, or call (607) 746-1500 to arrange an appointment today.