Your smartphone keeps you connected to the outside world. It also acts as a camera, day planner, and entertainment center. Therefore, when it breaks down, your first instinct might be to troubleshoot it then and there. Unfortunately, opening it up to find out what’s wrong is usually a mistake. Many Android® and iPhone® repairs require training and experience to avoid damaging the device. Here’s a closer look at some fixes you should never try to DIY.

3 Android and iPhone Repairs That Require a Professional

1. Bad Charging Port

The charging port gets used every day—often multiple times—and users are often not careful when attaching and detaching power cords. If the port is bad, the phone may not charge at all and will eventually have to power down.

Because this part’s so important—and because it attaches to the battery via fragile wiring—you should leave this repair to an experienced device repair technician. One wrong DIY step can leave you with a useless phone and may even void your warranty.

2. Button Replacement

The buttons on your smartphone receive even more use than the charging port does. You may hit the home, volume, and power buttons hundreds of times a day.

Press too hard, and the electrical connection can detach. Spill a sugary drink on the device, let it collect dust at the bottom of your purse, or use it with sticky fingers, and these controls might simply stop working. Professional repair techs know how to disassemble, clean, and repair a phone safely. Your attempts to do the same could break or scratch the case or short-circuit the electronics.

3. Water Damage

After your phone falls into a toilet or bathtub, you can try to dry it out. First, power it off immediately. Remove the case and all accessories, pack it in uncooked rice to absorb the moisture, and let it air dry under a fan. However, if it was submerged more than a second or two, there's a good chance the damage is irreparable.

Short-circuiting can mean you need a whole new device. However, an Android or iPhone repair professional may be able to help you recover important information, such as photographs and important documents. 

When you need reliable, affordable Android or iPhone repair, contact Experimax King of Prussia in Montgomery County, PA. You'll find them across from The Cheesecake Factory® at the KoP mall in the same shopping center as Panera Bread®. They serve customers throughout the Greater Philadelphia area. They also specialize in iPad® and computer repair and sell used and refurbished Apple® products. Learn more about the company on their website or call (610) 265-3174 to schedule iPhone repair with a team member.