Dealing with a PlayStation® 4 that won’t read disks is beyond frustrating and can ruin your gaming experience. But before you head to the game system repair store, there are a few troubleshooting tips to try at home. If not, you can count on professionals taking care of the job.

What to Do When a PS4 Won’t Read Disks

1. Restart Your PS4™

Many times, a full restart can resolve PS4 issues. Shut it down completely by going to the navigation menu. Leave it off for a minute or two, and then power it on again. If you find that as soon as you put another disk in you have to restart the console, visit a game system repair professional for a deeper inspection.

2. Check the Disk

Before you assume the issue is with your PS4, check the disk. There may be fingerprints, scratches, or dust on it that are interfering with the laser. Try wiping them off with a microfiber cloth. You can also invest in a disk-cleaning solution. Never use paper towels or general cleaners, as they may damage the disk. Once clean, pop it in and see if the problem is fixed.

3. Check for Another Disk

Sometimes, the disk tray malfunctions and another disk can get stuck. The new disk may only go in halfway or be constantly rejected. Check that a disc isn’t already inside. If it is, you’ll need to see a game system repair professional or use the manual eject button, though this requires taking the system apart and may void your warranty.

It’s best to let the professionals handle a game system repair. SysQuick is proud to serve residents of Parkville, MD, and surrounding communities with a variety of repair services. They can address laptops, Mac® and PC devices, and multiple gaming consoles. They can also handle computer virus removal and general IT services, which you can learn more about on their website. Call (443) 231-5627 to speak with a representative or to schedule repairs.