When a business is looking to enhance its communication capabilities while simultaneously reducing its costs, upgrading to VoIP phone system is always a smart decision. However, even though VoIP is designed for easy, intuitive use, making the switch isn’t necessarily simple. If you’re thinking of upgrading your current setup but are unsure if your business is ready, consider the following factors.

Goals

VoIP phone systems are feature-heavy. Are you currently using or interested in any particular features or software? Do you wish to boost certain aspects like customer service or interoffice collaboration? Have a list of what you’re looking for when discussing possible options and service providers to ensure you get the best match for your business.

Network

Since a VoIP phone system relies on a solid local area network (LAN) connection, you may need to upgrade that first. Depending on your current situation, this may be a simple issue of changing your service, but be prepared to invest in improved hardware as well.

Power

In addition to a robust network, you also need a stable power source to support it. In addition to a backup generator, have an uninterruptible power supply (UPS) for your computers, routers, and other related networking hardware. They aren’t a substitute for a generator, but they will protect against voltage spikes and give you enough time to properly shut off the equipment.

Project Management

Once you have all of the above sorted, you’ll need to establish a managed timeline for implementation. Whether you choose to make the switch over a long weekend or in phases, make sure to factor in the possibility of complications and downtime.

For businesses in the area interested in changing to a VoIP phone system, call South Florida VoIP today at (954) 786-8647. Based in Pembroke Pines, their experienced and friendly staff will help you with everything from finding the right service provider to training your staff. For more information on this and all the business phone service options they offer, visit their website.