When it comes to small business, one of the most critical aspects of overhead is a reliable business phone service. Even if you’re starting out and primarily operate online, having this service makes it much easier to contact potential partners, vendors, clients, and customers. It’s also fantastic as a stepping stone for future growth. If you’re unsure which options are available, here are the most common.

Popular Small Business Phone Services

Landline

Perhaps the most straightforward option to implement, a traditional landline requires a functional line in the building and a phone service account. If you have only one location and don’t plan on taking too many calls, the reliability is unparalleled; this is especially true for small businesses that reside in remote regions where internet and cellular service are notoriously scant. However, if you want to do things like make conference calls or re-route calls to your cell phone, you’ll need additional hardware.

VoIP

An acronym for “Voice Over Internet Protocol,” VoIP business phone services rely on an internet connection and specialized software. They have an incredible range of features from video conferencing to multimedia messaging, both of which are great for project collaborations. The software even makes it possible for your employees to field calls on their smartphones. 

VoIP also provides considerable scalability. If you’ll be growing your workforce or branching out to new locations any time soon, it’s easy to set up a broader phone network on a VoIP system. You can create as many new phone numbers as you need without having to install tangible phone lines in the building. Keep in mind that because it depends on the internet, a robust connection is essential. If your upload and download rates are too low, your calls could get spotty.

PBX

Short for “Private Branch Exchange,” a PBX system is ideal for companies that require multiple phone lines. They’re great if you have 40 or more employees and need to make both internal and external calls. A PBX phone system can be set up via traditional landlines or an internet protocol; the latter is known as an IP-PBX. Installation can be time-consuming, and any troubleshooting will generally require a skilled IT team.

If you’re in the market for a business phone service, South Florida VoIP can set you up with a system that’s perfectly suited to your company’s needs, goals, and budget. Located in Pembroke Pines, FL, they’ve served Miami, Hialeah, Sunrise, Deerfield Beach, and the entire Tri-County area for more than 20 years. They’re known for their dedication and customer service; instead of selling package deals that won’t adequately address your current business situation, they’ll work with you to create a custom-tailored solution with professional support long after implementing the system. For more information on phone systems for your small business, visit their website. For a free needs analysis for your company, call them today at (954) 786-VoIP (8647).