Successfully launching and managing a small business relies on a multitude of factors. Although some, like industry trends and market fluctuations, aren't under your purview, there are still many you can control—such as having a robust communication system. Thankfully, Voice over Internet Protocol (VoIP) is a valuable option that can intelligently accommodate both internal and external calls and messages. Unlike a traditional landline, VoIP operates and relies on an internet connection. Although many assume it's geared towards enterprise-sized companies, it's adaptable and quite beneficial for smaller ones too. Here’s a closer look at how.

Why VoIP Is Great for Small Businesses

1. Cost Efficiency 

With Voice over Internet Protocol, you no longer have to worry about expensive long-distance calls or extra fees for added lines. Since everything's digital, it can all be changed within the software. Additionally, because it depends on the internet, there's no additional utility bill to factor into your budget.

2. Multi-Device Accessibility

Calls, voicemails, and messages sent through a VoIP system can be accessed on a variety of devices. With the right software and correct configurations, employees can continue to communicate through their cell phones or computers. Many modern business owners use it to give their team more telecommuting opportunities.

3. Broad Capabilities

In addition to multi-device accessibility, VoIP facilitates multimedia messaging, video chats, and teleconferencing. Small businesses that rely on collaborative work will thrive with this type of system in place. 

4. Automation Possibilities 

If you're often fielding customer service calls, VoIP makes it easy to set up automated messages that will run after office hours. You can use this for FAQ or any other relevant company announcements. You can also create an auto-attendant to redirect calls to the right personnel.

5. Scalability

When you're ready to expand and branch out to new locations, your VoIP system can grow with you. You can add more phone lines easily without the added costs or the hassles of having physical landlines installed. 

Any small businesses interested in implementing the best in digital communication can rely on South Florida VoIP. Trusted throughout Florida's Tri-County area since 1995, this Pembroke Pines company will not only guide you in finding the right VoIP service provider and plan, but they're also available for post-installation support. Aside from phone systems for small businesses, they also specialize in high-speed internet and unified communications throughout Aventura, North Miami, Doral, Medley, and the surrounding neighborhoods. Learn more about their services online or call (954) 786-VoIP (8647) to schedule a consultation about your company.