When you’re launching a company or moving to a new location, one of the most critical decisions is choosing the right business phone service. Your choice will affect everything from the cost of the overhead to the quality of your customer service. For those looking for an affordable option that offers a wide range of services, consider Voice over Internet Protocol (VoIP). Dependent on an internet connection, this solution differs from traditional landlines. If you’re curious about how VoIP functions, here’s what you need to know.

The Basics of VoIP

Essentials

Because it relies on the internet, VoIP calls are like most data online. There are software and programming that converts speech into data, which can then be transmitted to other computers, smartphones, and tablets. The required hardware is usually limited, too; at its most basic set up, all that’s needed is a VoIP handset or headset and a computer connected to the internet to configure the software. That’s all! There are no lines to install in the building like there are with traditional landlines. If you want to set up multiple phone numbers for different departments, you only need to invest in additional VoIP phones. 

Outside the Office

One of the top benefits of VoIP is that the network can be used on smartphones and other computers outside of the office. This flexibility is great for startups or any other business whose employees need to telecommute. The only things necessary are an internet connection and the right software or app. Once downloaded, all the VoIP system settings can be accessed since they’re all on the cloud. If you’ve ever used programs like Skype or Viber on your phone and computer, it’s a similar concept. However, a business VoIP connection is much more robust and flexible in what it can do. 

If you want a VoIP system set up in your office, contact South Florida VoIP. Located in Pembroke Pines, this unified communications company has served businesses in the Tri-County area for more than 20 years. If you have any questions about this technology, call them today at (954) 786-VoIP (8647) or send them a message online. They’re known for their comprehensive customer service, so don’t hesitate to get in touch!