Buying the right phones for your businesses Hosted VoIP Phone service. Button Mapping your phones.

One of the advantages of buying from a broker is we come see you in person and show you your options.

If your run a typical small business you most likely have 4-8 phone lines and 4-10 phones. Most small businesses make the mistake of buying the wrong phones because the direct company reps don’t understand how to button map a phone correctly.

You will need phones with at least 6 buttons, ones with 12 or 16 are even better. Inexpensive two line/button phones don’t give you what you need to set things up correctly.

If your phone is button mapped correctly you can look at it and see every employee’s name and if they are on the phone or not. You should also be able to just press the button by their name to either ring their phone or transfer a call to them.

You should also have enough buttons on your phone to give you 1 or two system wide hold/park buttons that allow you to pick up a parked call on that button from any phone on your system. Please note this is called hold on a regular phone system. You should also have an all page soft touch button under the display as well as a transfer to voicemail button.

Just about every Hosted VoIP provide can button map your phones with these features you just need to ask them to do and understand what’s possible otherwise you won’t get the setup you need to run your business with the most efficiency.

Since most providers can button map your phones why don’t they?  The answers are simple and two-fold

1. It takes and extra 2-3 hour to button map phones correctly and time is money
2. Most of the people who program them either don’t realize how important button mapping is or were never shown how.

We know the correct terms to get your phones setup correctly and take the time to ensure it’s done right. If you currently have VoIP and it’s not button mapped correctly, we can assist for a small fee, normally $200.00-$400.00 or switch you to one of our preferred providers and lower your bill and button map your phones for free.

Give us a call to at 954-394-0998 or e mail us at Marty@sflvoip.com and discover how easy we are to deal with. We take care of all the details so you can do what you do best, running your business.

South Florida VoIP has been meeting with business owners about business phone service, systems and internet since 1995. As a result, we know what you need and how to button map your phones to give you the best experience