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As you work with customers and build relationships, you might ask for personal data to make future interactions smoother and more efficient. Customers submit this information in confidence, and protecting it from cybersecurity threats ensures you maintain their trust. If you store and use the data locally, follow these steps to keep everyone's information safe.

How to Protect Your Customers’ Data

1. Secure Your Network

A secure network ensures hackers can’t break into your server and access customer data stored on computers and external drives. The network includes anything connected to the router. 

IT consultants recommend creating a complex router password consisting of 20 uppercase and lowercase letters, numbers, and special characters. This will prevent hackers from breaking in. Teach employees to never share this password internally or externally unless authorized by management.

2. Use Encryption

cybersecurity

If a hacker still makes it into the network, you can protect customer data with encryption. This sophisticated process locks files stored on the hard drive and anything sent through the cloud. 

The only way to unpackage the encrypted file and access the customer data is by using a special key — usually a password. Cybersecurity professionals can set you up with encryption software to encode data automatically.

3. Update Software

Operating systems and antivirus software are constantly updated with cybersecurity improvements, so keep these programs up to date. Hackers are always developing new ways to break into networks, and using the latest defenses ensures you’re ready for anything. Most devices and software include automatic update settings, making it easy to stay on top of your systems.

Updates could also mean investing in new software. Have an IT consultant perform a cybersecurity audit. They’ll detect weaknesses in the system and recommend software — like virus monitoring — to resolve them.

 

Protect your customers’ data by working with the professionals at Mojo Tech. Based in Long Island, NY, these IT consultants work with companies across the country, specializing in cybersecurity and telecom services. Their team will offer solution packages unique to your company’s needs. Call (631) 604-4318 to speak with a knowledgeable team member, or visit their website to learn more about their offerings.

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