If you use heating oil to create a warm, comfortable home, you need a reliable oil company. Along with refills, you'll depend on them to provide routine maintenance and repairs, which is crucial if your heating equipment breaks down in the dead of winter. Here are a few important factors to consider when searching for a company. 

What to Look for When Choosing an Oil Company

1. Flexible Delivery Options

Automating deliveries ensures you never run out of oil when you need it most. However, a good business will also offer additional delivery options to meet the needs of customers. For example, some companies make themselves available 24/7 to provide timely deliveries. You also want to make sure the delivery will take place when your provider says it will. The right company respects their customers' time and makes it a point to avoid missed or late deliveries. 

2. Emergency Availability

24/7 availability is also crucial for servicing heating equipment. Even with the proper maintenance, heating equipment can fail unexpectedly. If this occurs during off-hours, you can't just wait until the next day to get your furnace or boiler up and running when temperatures are dangerously low. A dependable oil company will recognize the urgency of the issue and go above and beyond to complete the repairs as quickly as possible. 

3. Unbeatable Customer Service

Whether you have service questions or a repair issue, your oil company should be available to help. They should strive to keep prices reasonable when they can, such as by offering discounts. Some businesses even have maintenance plans that provide recurring services at a discounted rate.

In Thomaston, CT, Thomaston Oil has been a trusted oil company for more than three decades. They provide emergency deliveries as well as 24/7 service, so you'll never get left out in the cold. They also offer a wide range of oil service plans that include deep discounts and comprehensive maintenance checks of heating equipment. And as a family-owned and operated company, they're committed to providing top-notch service. Call (860) 283-4878 or visit the website to schedule a delivery today.