When a piece of equipment in your office begins to malfunction, the resulting loss of productivity can be frustrating and inconvenient. The team at Laser Line in Jessup, MD, say it’s normal to experience issues with your laser printer. They identify the most common problems laser printers present, and how to troubleshoot without calling for professional repair.

3 Types of Laser Printer Problems

1. Paper Jams

Paper jams are common and very easy to fix. First, check to see what is causing the jam. If it’s a misaligned paper, remove the tray and re-position the paper inside. If the page is caught in the feed, open the compartment where the jam has occurred and pull slowly on the paper to prevent tearing. Consult your instruction manual for additional guidance.

2. Poor Image Quality

If the printer is operating properly, but the images are smudged or blurry, you may have a hardware or toner issue. Check your toner and ink cartridges for any sign of damage. If identified, replacing the faulty cartridge should alleviate the issue.

3. Not Printing

If the printer does not respond when you attempt to print, this could be due to several issues. First, that you’ve selected the correct printer as your default. If that’s not the problem, you could be out of paper or the cable to the printer may not be secure. If all else fails, restart your printer, which could fix any problems related to software.

If these tips don’t help you get your laser printer back online, it’s time to contact the professionals at Laser Line. These HP partners sell and repair a wide range of tech equipment including laser printers, copiers, and Xerox machines. Give them a call today at (410) 636-1700 to schedule a maintenance visit or check out their website for their full list of solutions.