A copier is an office appliance you rely on every day, and frequent issues like paper jams and poor print quality can impede productivity. Whether you’re using a standalone copier or multi-function device, understanding common issues and what to do will save you valuable time. Here is a guide to several copier problems.

What Are Common Issues With Copiers?

1. Paper Jams

Everyone deals with a frustrating paper jam at some point. First, look at the paper you’re feeding into your multi-function device. Paper thickness is rated in grams per square meter (gsm). Standard printer paper is 90-100 gsm. Check your device’s manual to see the maximum thickness it allows, and only use paper that will fit. 

Make sure paper is placed evenly on the feeding tray so it goes into the device smoothly, and ensure you aren’t stacking too much in the tray.

If the problem continues, dust and debris in the device could be affecting how the paper moves through it. Follow the manual’s instructions for opening and cleaning it. Often, blasting compressed air will remove buildup.

2. Random Spots On Pages

Random spots and discolorations appear when smudges and debris build up on the copier mirror or glass. Periodically cleaning will prevent this problem. 

Unplug the multi-function device and wipe down the copier’s glass tray with a microfiber cloth. Use a glass cleaner and cloth to restore the surface. Glass scratches are a bigger problem, and you’ll likely need a professional printer service to replace the surface.

3. Lines & Streaks

Lines and streaks can ruin a copied document. The problem could be caused by debris in the unit or malfunctions with the drum. This component applies the toner to the page. The problem often requires a deep cleaning or parts replacement, and it’s best left to the pros.

If copier issues are a frequent problem, bring your multi-function device to Laser Line. Based in Jessup, MD, this company helps businesses of every size manage their office equipment. Since 1989, they’ve carried and repaired industry-leading devices. They also provide managed print services, which you can learn about online. Call (410) 636-1700 to schedule repairs.