There are several instances when you’ll need towing services for your vehicle, whether from an accident or sudden mechanical trouble. If you do call for one, make sure that you’ve picked a trusted provider before handing over your keys. Alleviate some of the stress and panic by knowing a few things about the service.

5 Commonly Asked Questions on Towing

Can an insurance company foot the bill?

Some towing companies are affiliated with insurance companies and third-party assistance organizations such as AAA. Check your policy regarding coverage for roadside assistance—if you're covered for it, this means you no longer have to pay for emergency towing. For towing operators with no insurance, you'll have to pay for the services upfront and submit a claim to your carrier after.

Do you tow anytime?

Many towing companies operate 24/7, with some even open during Christmas and other holidays. Look for a provider that offers round the clock emergency services since they can come and tow you, even during ungodly hours.

Does my vehicle need a flatbed for towing?

Most passenger vehicles are hauled using the conventional truck that attaches and lifts the front wheels of the towed car. A flatbed is used for towing vehicles badly wrecked from an accident. If you’re driving an antique or high-value vehicle, consider loading it to a flatbed for towing as it might need special handling.

What information do you need before towing?

One of the first things that towing companies will ask is your location. The farther they are from you, the higher your costs will be. They have to know the vehicle make and model, license plate, and reason for towing—sometimes, they can do minor auto repairs to get your vehicle up and running in no time. If you have insurance, let them know as well.

What are your accepted forms of payment?

Most operators accept credit cards and approved checks as payment options. However, others still prefer cash as a mode of settlement. Before hooking up your vehicle, ask the towing company on their available payment mode and estimated total cost.

When your vehicle breaks down somewhere in Mountain Home, AR, count on Discount Towing and Recovery for reliable towing services. Serving motorists throughout Baxter County, they provide a broad range of roadside assistance, such as car towing, tire changes, jump-starts, and fuel delivery within the 60-mile radius of Mountain Home. Call (870) 425-1775 or visit their website to learn more.