A pressing issue for firms dealing with a sudden inflow of projects is whether they have a large enough crew to handle the demand. They frequently turn to IT support businesses for two different solutions: project outsourcing or personnel augmentation. The latter option has become more popular in recent years. Learn why in the guide below.

How Does IT Staff Augmentation Work?

Staff augmentation is an IT support service involving the use of external workers to fill temporary or long-term positions within a company. It differs from managed services and project outsourcing, wherein you fully hand over the reins of the project to another business.

If you want to make IT staff augmentation work, it’s crucial to identify your needs based on the number of people, qualifications, skills, and expertise needed. Next, source the talent from reputable staff firms and integrate them into the team. You should also provide continuous support even after onboarding since they're considered your company’s employees.  

What Are the Benefits of IT Staff Augmentation?

Maintain Control Over Operations

Having the gaps filled by employees from a trusted IT support firm doesn’t mean you can’t control them. Since you directly manage the team, and they report to you, you have full decision-making capabilities. 

Save Time on Hiring

Recruiting the right people is challenging, particularly with pressing deadlines. IT staff augmentation reduces the time to find and source specialists since the contracted firm has already vetted the candidates. Instead, you can focus more on productive activities.   

Manage Costs and Legalities Better

Hiring full-time employees means giving them the mandated benefits and more. It also comes with a long list of legal responsibilities for your company. 

However, with staff augmentation, the outsourcing firm will handle these tasks since they’re technically the employer, not you. Plus, you only pay for what you need. Once the project ends, the temporary workers return to their staffing firm.   

When you need IT support services like staff augmentation, turn to Intellicom in Kearney, NE. Since 1994, they’ve provided computer networking, phone systems, and managed services to small businesses and enterprises throughout Greater Nebraska. Call (308) 237-0684 to learn more, or visit their website to find the best IT support solution for your company.