Voice Over IP phone service (VoIP) offers clear voice calls and other forms of communication using your existing internet connection. It’s a more cost-effective and reliable option for many offices. However, the switch isn’t always without errors. If you’re thinking of switching to a VoIP phone system, here are some mistakes to avoid to help the transition run smoothly. 

Common VoIP Mistakes

1. Not Evaluating Your Bandwidth Needs

The amount of bandwidth that your VoIP phone system requires depends on how many calls and other forms of communication your company requires at one time. If you have a receptionist fielding multiple calls with video conferences happening in every conference room, you need lots of bandwidth to deliver high call quality. Your provider should be able to guide you to the plan that best suits your needs, as long as you evaluate usage accurately. 

2. Overlooking Extra Features

Voice Over IP phone services don’t just deliver voice calling features. You can also get video calls, conferencing, and paging features to suit your business. These features and their accessories can generally be added for a small cost, so evaluate which ones your team actually uses or may use going forward to select the right options. 

3. Connecting It to Outdated Internet Equipment

Even if the VoIP system itself is high quality, it may not work as intended if you connect it to an old router that can’t deliver the internet speeds you need. Many businesses start off with routers and other equipment designed for home offices, but as you upgrade with options like VoIP phone services, this equipment should be replaced. 

If you’re in the market for reliable Voice Over IP phone services, contact Intellicom in Kearney, NE. The IT support company serves businesses throughout Greater Nebraska. Their wide range of options can be customized for both startups and established businesses. Visit the website to learn more about VoIP phone services and other communication tools. To request a quote, call (308) 237-0684.