When you have a hankering to go out to eat, you’ll have an option between a local diner or a chain restaurant. Chances are, you have a favorite of each in your town. But what’s really the difference between the two? Here’s a quick guide to understanding these two types of eateries.

Guide to Local Vs. Chain Restaurants 

Local Diners

Local diners are usually small “mom-and-pop” establishments owned and operated within the community. They’re often operated by families and some are passed down from one generation to the next. Most consist of one place, although some have a few locations. These diners are not beholden to any corporate oversight and owners have full independence and autonomy. 

What Is a Chain Restaurant? 

A chain restaurant is a foodservice company with a series of 10 or more restaurants and a headquarters. These are often franchises, meaning individuals own and operate each establishment under the leadership and ownership of an umbrella company. These restaurants have a uniform identity and brand, meaning whichever branch you visit, you’ll receive the same menu and experience. Much of the time, this uniformity applies to everything from the decor to the way food is prepared and served. 

What Is Most Popular?

Although chain restaurants are undoubtedly popular and often wealthier, local diners are putting up a fierce competition. Diners have long been more popular among locals both for their food and atmosphere as well as personalized service. Also, local diners have the freedom to change things up at will and offer a variety and quality of menu items chain restaurants may not be able to provide. Today’s consumers value quality over quantity and many people are eager to support local businesses and, by extension, their neighbors and community. 

Local restaurants like The Diner at Sugar Hill in Buford, GA, are appealing for a variety of reasons, from the cozy down-home atmosphere to personalized service and quality, home-cooked foods. If you’re a Gwinnett County resident or visitor, stop by this mom-and-pop family restaurant for a delicious meal and a fantastic dining experience. Call (770) 831-0180 to make a reservation or visit the website to see their breakfast, lunch, dinner, and drink menus.