Reliable high-speed internet access can help families connect with loved ones, enjoy endless entertainment, and work or complete school assignments remotely. If you experience issues with your connection, all these activities may temporarily be put on hold. Here are some options for determining the problem and getting connected again quickly. 

3 Ideas to Try If Your Home Internet Connection Stops Working

1. Try Another Device

Some internet problems occur throughout your home, but others may only affect one device. For example, if your smart TV loses its signal while you’re streaming content, fire up your laptop to see if it can connect. 

If it does, try updating the software on the affected device and/or restarting it. For laptops and mobile devices, try moving closer to the router to see if signal strength improves. If the problem persists, contact the device manufacturer for guidance. 

2. Check Router Connections

If multiple devices lose internet access, the problem may be with your router. First, make sure all the cables and wires connecting the device to your internet line and power source are secure. If they are, try unplugging the power cord, waiting about 30 seconds, and then plugging it back in. This can give the router a break, allowing it to catch back up with your signal once it’s plugged back in. 

3. Limit Network Activity

If internet issues persist, your connection may not be strong enough for all the devices you connect regularly. First, close any windows and apps you’re not using that require an internet connection. 

If you have an important activity like a video conference scheduled, make sure other devices like gaming consoles and streaming devices are turned off during that time to limit strain on your connection. It may also be worth upgrading your internet plan to one with more bandwidth to accommodate your normal usage.

If you’re looking for a high-speed internet provider who can offer plans that suit your family’s needs, contact Union Springs Telephone Co in Alabama. The communications provider offers cable, internet, and television plans to homes and small businesses throughout the Union Springs area. In addition to their various plans, the team also provides helpful service, with real people available by phone to help you resolve small issues quickly. Visit the website for high-speed internet plan options, or call (334) 738-4400 for availability.