Phones will always play an essential role in the workplace. They’re necessary for staying in touch with customers and other employees. As office cultures evolve, so do communication devices. If you want to take advantage of new services, a VoIP phone system is the way to go. Below, you’ll find more details on how this option differs from a traditional landline to help you make an informed decision about your equipment.

How Does a Landline Work?

Landlines are the most common phone systems. They connect directly to local providers via copper wires. Once installed, they use circuit switches to help you navigate public networks. 

Because they’re off the power grid, they aren’t affected by power outages. However, you’ll have to pay fees for the service and equipment. Since they use old wiring, maintenance and installation can also be time-consuming and costly.

How Does a VoIP Phone System Work?

A Voice over Internet Protocol (VoIP) system operates over the internet. This allows it to connect with the Cloud and other high-tech services. They adopt innovations including digital concierge service, voicemail, call forwarding, and video conferencing.

Since the system operates online rather than through copper wiring, employees can use and access their phones no matter where they are. For example, someone can forward their calls to their personal smartphone when they’re out of the office. This option also scales well, since you can add as many lines as you want to the system. Since it uses the internet, long-distance and international calls are much cheaper, making VoIP ideal for global or growing companies.

If you’re ready to upgrade to a VoIP phone system, Bel Network Integration & Support will handle the job. Based in Chester, VA, these IT consulting professionals serve both small- and medium-sized businesses. They assist with infrastructure installation and management and offer 24/7 monitoring. Call (804) 796-2631 to schedule an installation or visit their website to learn more about VoIP.