When running a restaurant, one of the most used pieces of equipment is the commercial ice machine. If this breaks, you cannot serve cold beverages to your customers until you get professional ice maker repair. Below are several signs that indicate you need this service so that you can get prompt maintenance and ensure your customers are happy.

When Should You Schedule Ice Maker Repair?

1. Lack of Ice

If you’re not getting enough ice from the machine, the first step is to make sure the system is on and set to the correct temperature. If the issue persists, check to see if piled ice is blocking the feeler arm, which is the component that pushes the cubes outward and triggers further production. When you still experience issues, the problem could lie in a clogged or frozen water line.

2. Leaks

Pooling water near your ice maker could be a sign of damaged water pipes. First, see if you can trace the leak to an external pipe. If you cannot, check that the machine is level and the filler cup is stable. If these checks don’t reveal an issue, the problem may originate from an internal component that requires ice maker repair.

3. Odorous Ice Cubes

Cloudy or odd-smelling ice cubes can develop when something clogs the machine’s filter. A well-functioning filter removes any particles from the water, thus producing clear, odor-free ice.

However, when it gets full, some particles can pass through. Change the filter ever six months to prevent the issue.

4. Freezing

Sometimes, water will freeze before it reaches the ice mold. Often, this happens when the thermostat is too low, and it can crack the internal hoses. Review your owners manual to ensure that you are using the recommended temperature. If the issue continues, your power supply may not be sending enough energy to the compressor.

5. Strange Sounds

While ice makers do produce noise during operation, they shouldn’t create loud, unfamiliar sounds. For example, if you hear knocking, there could be a blockage in the water pump, which prevents the machine from making ice. If you hear a grinding or scraping sound, the compressor is likely failing and will need ice maker repair.

If your machine isn’t functioning properly, contact Brian Doehler’s Appliance Service for prompt ice maker repair. Serving the Rochester, NY area, this team employs factory-trained technicians who will diagnose and resolve appliance issues. They work with a broad range of machines, including washers, dryers, and refrigerators. Visit the website for a full list of services, or call (585) 425-4510 to schedule an appointment.