Many drivers believe there is a one-size-fits-all approach to towing. However, there are a number of different types of towing vehicles that serve a unique purpose and may be beneficial to you. In most cases, you’ll either require a flatbed/rollback truck or a wrecker, which are two separate vehicles largely differentiated by their ability to tow damaged automobiles. Flatbed/rollback service is most effective if your car is totaled or has severe damage that requires a truck with more control.

Your Guide to Understanding a Rollback Service

What Is It?

A flatbed/rollback truck is designed using highly specialized hydraulics, which allows the bed to move back and tilt so the driver can winch the car safely onboard. Flatbed/rollback trucks are usually used as a second line of defense when a wrecker cannot be used due to the damage the vehicle may have sustained.

When Will I Need Rollback Service?

The tow truck you need depends on the severity of the damage to the car. If your vehicle is totaled or missing pieces, or one or more of the tires has lost control, you’ll need a flatbed/rollback service to winch it up and place it gently onto the truck.  All four wheels are placed onto the truck as opposed to a wrecker where two of the wheels will roll on the ground. 

If you need rollback service in Thomasville, NC, call Garrett's Towing & Recovery Service. Available 24 hours a day, they provide prompt, friendly roadside assistance for vehicles of all kinds. Equipped with a large fleet of towing equipment, they are well-versed in how to determine what type of vehicle each accident requires and will return drivers and cars to safety as quickly as possible. Visit them online for more information, or call (336) 476-3153 to request a tow.