Printer jams can be frustrating, but resisting the urge to forcefully yank out stuck paper is important. In doing so, you could damage your device and render it completely unusable. Instead, take some advice from the printer repair experts from Alpha Laser Richmond Corp. Located in Staten Island, NY, these experts are here with a quick guide to walk you through your next jam.

3 Steps to Fix Your Next Printer Jam

1. Turn Off the Printer

To minimize potential hazards from any moving parts, turn off the printer before reaching into it. This is especially important for laser printers, which experience additional heat from the fuser. If the device feels warm when you reach for the stuck paper, give it a little time to cool down before attempting to remove the jam.   

2. Remove the Jam

After shutting the machine off, open the door to the paper input tray. If everything seems fine there, continue inspecting any panels or doors you can access along the paper’s path, until you reach the output area. Somewhere along the line, you should find the source of the issue. Gently remove the paper or scraps by pulling in the direction the paper would come out.

3. Turn On the Printer

Once the paper is freed, close any doors or panels you opened. Then, turn on the printer. You may have to turn it off and on a couple of times before the printer registers the fact that the jam has been cleared. If the problem persists, it’s time to call in a professional for printer repair service.

When individuals and offices throughout New York City’s five boroughs need high-quality printer repair services or recycled cartridges, they turn to Alpha Laser Richmond Corp. Specializing in timely fixes for a range of tech devices including copiers and faxes, their talented team helps your business get back on track quickly. Learn more about their services by calling (718) 317-1263 or visiting their company website.