Computer repair techs understand that your device contains your entire life, including everything from valuable software to your personal photo collection. Of course, they’ll do everything possible to preserve your sensitive information, but sometimes they’ll have to sacrifice your data to get your computer working again. The steps below will help the tech fix your machine while protecting your information and privacy.

What to Do Before Taking Your Computer in for Repairs

1. Backup Your Data

Data backups can be a lifesaver, especially if the technician has to completely restore the machine. Fortunately, Apple® users have the advantage of iCloud®, which makes it easy to save pictures, documents, and work files for later retrieval.

2. Make It Easy for the Tech to Access the Computer

To repair the computer, the technician will need complete access, so write down your password and stick it to the keyboard. If your code is especially long and complex, you might just want to disable the password protection entirely.

3. Remove Sensitive Information 

Of course, a respectable computer repair tech is going to respect your privacy. However, there’s no telling which files or programs they might need to open. Before taking your computer in, remove any pictures, files, or chat logs you don’t want anyone to see, as well as sensitive banking information and other private details.

4. Find Your Password Keys

Some computer repairs might involve reinstalling programs—or even your entire operating system. To ensure you can keep using your software after the repairs, locate and gather all of your keys and passwords.

Whether you’re dealing with a cracked screen or an overheated CPU, the computer repair experts at Experimax Fort Collins in Colorado have the tools and experience to restore your machine as quickly and affordably as possible. They pride themselves on being Larimer County’s leading Apple professionals and delivering a level of service you can trust. Visit their website for more on their computer repair services, call (970) 672-8204 with any questions, or just bring your device into their shop today.